No, we are the brand owner. Middle Rabbit's headphones are developed by our founder, Howard Zheng, and his expert team. Mr. Zheng has a strong technical background, and our team personally handles everything from chipset design, acoustics, microphone tuning, to app development. Unlike other products made by third-party manufacturers, our headphones stand out for their superior quality. We don’t offer a wide range of products because each one is meticulously designed and optimized with strict attention to detail.

First, for companies needing office headphones. We’ve provided our 2.4G earbuds, especially the SW4 and SW5 models, to many businesses as an ideal alternative to expensive wired or over-ear headsets. These earbuds allow employees to connect to computers via 2.4G and to mobile phones via Bluetooth, offering a practical two-in-one solution.

Second, for channel partners. We also welcome both online and offline channel partners from all over the world to benefit from bulk order discounts.

Taking our best-selling SW5 earbuds as an example, here are the key advantages:

1.Dual Connectivity: The SW5 supports simultaneous connections to two devices—2.4G for the computer and Bluetooth for the mobile phone. This eliminates the need for companies to purchase two separate headsets for each employee, reducing costs.
2.Comfort: Compared to traditional over-ear headsets, earbuds are more comfortable and convenient. They don’t cause heat buildup, especially in the summer, offering a breathable and lightweight alternative.
3.Cost-Effectiveness: Many businesses use high-end branded office headsets, which are often expensive and prone to wear and tear. Our earbuds are affordable, and we offer corporate clients a one-year replacement-only warranty, ensuring long-lasting reliability at a lower cost.
4.App Functionality: Our app allows employees to customize touch controls, EQ settings, and more, enabling them to adjust the earbuds according to their personal preferences and needs. Additionally, the app supports OTA (Over-The-Air) firmware updates, meaning the earbuds can receive new features and improvements even after purchase.

For businesses seeking office earphones for internal use, we can provide one free sample for their employees to try.

Samples typically arrive within 3-5 days.

For bulk orders, the delivery time from order placement to arrival at the business is approximately 15-45 days, depending on the order quantity and product specifics.

It depends on the delivery schedule.

For orders that can be delivered within 30 days (typically in-stock items), full payment is required upfront.

For orders with a lead time of over 30 days (usually large-volume or made-to-order items), we require a 50% deposit in advance, with the remaining balance due before shipment.

Before production: We provide samples for customer confirmation.

During production: Our professional inspectors carry out on-site quality assessments.

After production: We conduct 100% full inspection of all units.

Before packing: We perform random inspections to ensure final quality.

For businesses using our headphones internally, we offer a 1-year replacement-only warranty. That means if any earphone stops working, we will immediately send a new one to minimize downtime and avoid disrupting your employees' work.

For channel partners and resellers, we offer a compensation-based warranty policy, with details to be discussed case by case.