SW5 Common Troubleshooting Methods

1. SW5 Earbuds Charging Case Battery Level Guide | How to Check the Battery Status of the Charging Case

Step 1: Press the Charging Case Button

• Explain that there is a button on the charging case to check the battery level.
• Demonstrate pressing the button on the charging case once.

 Step 2: Observe the LED Indicator Light Colors

• Demonstrate the change in the LED indicator light color after pressing the button and explain that different colors represent different battery levels:
• Blue light on: Battery level is above 60%. • Green light on: Battery level is between 30% and 60%.
• Red light on: Battery level is between 10% and 30%.
• Red light flashes three times: Battery level is below 10%.

 

2. Middle Rabbit SW5 Earbuds PS4/PS5 Usage Guide | How to Use SW5 Earbuds on Gaming Consoles

Step 1: Preparation 

• Show the PS4/PS5 console, SW5 earbuds, charging case, and USB Dongle.
• Ensure the earbuds are sufficiently charged and placed in the charging case. 

Step 2: Insert the USB Dongle 

• Demonstrate how to insert the USB Dongle into the USB port of the PS4 or PS5.
• Mention that the Dongle will automatically enter pairing mode after being inserted. 

Step 3: Open the Charging Case to Pair 

• Open the lid of the earbuds’ charging case; the earbuds will automatically power on and pair with the Dongle.
• Demonstrate the pairing process and confirm that the earbuds and Dongle are successfully connected.

 Step 4: Set PS4/PS5 Audio Output 

• Guide viewers on how to select the “Devices” option in the PS4/PS5 settings menu.
• Under “Audio Devices,” set the output device to “SW5 Dongle.”
• Adjust the “Volume Control (Headphones)” and “Output to Headphones” settings (select “All Audio”) to ensure the best audio experience.

 

 

3. SW5 Earbuds Dongle Supported Devices | Which Devices Are Compatible with Dongle Connection

Step 1: Supported Devices

Explain that the SW5 earbuds' USB Dongle can be paired with a variety of devices.

List the main supported devices:

Computers and laptops (Windows and Mac OS)

Gaming consoles (such as PS4, PS5, Nintendo Switch)

Smart TVs (with USB ports)

 

Step 2: Device Connection Demonstration

Choose one of the devices, such as a computer or gaming console, and demonstrate how to connect using the Dongle.

 

Show how to select the SW5 Dongle as the audio output device in the device's settings after the connection is established.

 

 

4. Middle Rabbit SW5 Earbuds Dongle Connection Guide | How to Connect Devices Using the Dongle

Step 1: Prepare the Dongle and Earbuds

Show the USB Dongle that comes with the earbuds, as well as the SW5 earbuds and charging case.

Ensure the earbuds are sufficiently charged and placed in the charging case.

 

Step 2: Insert the Dongle

Demonstrate how to insert the USB Dongle into the USB port of a computer, gaming console, or other device.

Mention that once the Dongle is inserted, it will automatically begin the pairing process.

 

Step 3: Open the Charging Case

Explain that after inserting the Dongle into the device, open the charging case lid, and the earbuds will automatically power on and pair with the Dongle.

Demonstrate how to open the charging case lid and remind viewers to ensure the earbuds are successfully paired.

 

Step 4: Confirm the Connection

Guide viewers to select "SW5 Dongle" as the audio output device in the device's audio settings.

Confirm that the earbuds are successfully connected and functioning properly.

 

 

5.Middle Rabbit SW5 Earbuds APP User Guide | How to Fully Utilize APP Features

Step 1: Download and Install the APP

Step 2: Connect the Earbuds

Find the SW5 earbuds in the APP and click to connect.

 

 

6.Middle Rabbit SW5 Earbuds EQ Mode Switching Guide | How to Easily Switch EQ Modes

Step 1: Switching EQ Modes via the Earbuds

Explain that the SW5 earbuds come with multiple built-in EQ modes, suitable for music, gaming, podcasts, and other scenarios.

 

Step 2: Switching EQ Modes via the Middle Rabbit APP

Mention that viewers can also switch and adjust EQ modes more flexibly through the Middle Rabbit APP.

 

Step 3: Customizing EQ Settings (Optional)

Explain that viewers can customize EQ modes in the APP, adjusting the audio effects according to personal preferences.

 

Demonstrate how to adjust the volume of each frequency band to create a personalized EQ setting.

 

 

7.Middle Rabbit SW5 Earbuds Mode Switching Guide | How to Switch Between Bluetooth and Dongle Modes

Step 1: Switch to Bluetooth/Dongle Mode

Explain that when the earbuds are connected to the Dongle, they will default to Dongle mode.

Instruct viewers on how to switch to Bluetooth mode by pressing and holding the touch button on either earbud for 2 seconds.

 

Step 2: Switch Modes in the APP (Optional)

Mention that viewers can also switch modes through the Middle Rabbit APP.

 

Demonstrate how to find the mode switch option in the APP and toggle between Bluetooth and Dongle modes.

 

 

8.Middle Rabbit SW5 Earbuds Bluetooth Reconnection Guide | How to Quickly Reconnect Your Device

Step 1: Place the Earbuds in the Charging Case

Step 2: Open the Charging Case Lid

Step 3: Press the Charging Case Button

Explain that after placing the earbuds in the charging case and opening the lid, press the button on the charging case twice.

Demonstrate the button operation and confirm that the blue light on the charging case flashes, indicating that the earbuds are in regular pairing mode.

Step 4: Reconnect the Device

Prompt viewers to go to their phone's or other device's Bluetooth settings and select the SW5 earbuds to reconnect.

Demonstrate how to find and connect to the SW5 earbuds in the Bluetooth settings on a phone.

 

 

9. Middle Rabbit SW5 Earbuds No Sound After Connecting to Phone | Quick Fix for Audio Issues

Step 1: Check the Connection Mode

Explain that the earbuds might be in Dongle mode, which can cause no sound when connected to a phone.

Demonstrate how to check the current connection mode of the earbuds.

 

Step 2: Switch to Bluetooth Mode

Instruct viewers on how to switch to Bluetooth mode by pressing and holding the touch button on either earbud for 2 seconds.

Demonstrate the process, including the “Bluetooth” voice prompt that confirms the earbuds have switched to Bluetooth mode.

 

10.Middle Rabbit SW5 Earbuds Power On/Off Guide | How to Properly Turn On and Off Your Earbuds

Step 1: Powering On the Earbuds

Explain that when you open the charging case lid, the earbuds will automatically power on.

Demonstrate opening the charging case and observe the earbuds automatically turning on.

 

Step 2: Powering Off the Earbuds

Explain that when you place the earbuds back into the charging case and close the lid, the earbuds will automatically power off and begin charging.

Demonstrate placing the earbuds into the charging case and closing the lid.

Emphasize that closing the lid is a crucial step to ensure the earbuds power off correctly.

 

 

11.Middle Rabbit SW5 Earbuds Volume Adjustment Guide | Easily Control Volume via Earbuds or APP

Step 1: Adjusting Volume via the Earbuds

Demonstrate how to use the touch controls on the earbuds to adjust the volume:

Double-tap the touch button on the left or right earbud to decrease or increase the volume.

Remind viewers that the touch-sensitive area is on the outer surface of the earbuds, and when double-tapping, they should ensure their actions are quick and precise.

 

Step 2: Adjusting Volume via the Middle Rabbit APP

Show how to adjust the volume through the Middle Rabbit APP:

Open the APP and connect to the earbuds.

In the volume control interface, you can slide the volume bar to adjust the volume.

 

 

12. Middle Rabbit SW5 Earbuds Low Battery Voice Prompt | How to Recognize and Manage Low Battery

Step 1: Low Battery Prompt Demonstration

Demonstrate the voice prompts for low battery on the earbuds:

When the battery drops to 10%, you will hear the prompt “Battery at 10%.”

When the battery drops to 5%, you will hear the prompt “Battery at 5%.”

Play the actual prompts so viewers can recognize the sound.

 

Step 2: Managing Low Battery

Advise viewers to place the earbuds back into the charging case as soon as they hear the low battery prompt.

If they are using the earbuds, suggest minimizing power consumption or having a charging device ready.

 

 

 

13. Middle Rabbit SW5 Earbuds Charging Case Guide | How to Properly Charge Your Earbuds

Step 1: Preparation

Show the earbuds charging case and the necessary charging cable.

Remind viewers to ensure that the charging cable is a USB-C type and that the power adapter is functioning properly.

 

Step 2: Connecting the Charging Cable

Demonstrate in detail how to insert the USB-C plug into the earbuds charging case.

Connect the USB-A plug to the power adapter or the USB port of a computer.

 

 

14.The Ultimate Gaming Experience: SW5 earbuds – Your Gateway to a New Gaming World!

 Why Choose the SW5 Headphones?

🎮 Dedicated Gaming Mode: The SW5 comes with a built-in gaming mode, specifically optimized for game audio. Enjoy ultra-low latency and precise sound positioning, giving you the competitive edge in every game.

🔊 Customizable EQ: Whether you prefer deep, immersive bass or crisp, clear highs, the SW5 allows you to fine-tune the EQ settings to match your gaming needs, ensuring the best audio experience every time.

🔄 Bluetooth and Dongle Dual Mode: Switch to Dongle mode for a stable connection and zero-latency audio when gaming on your PC or console at home. On the go? Switch to Bluetooth mode and enjoy the convenience of wireless freedom.

🔋 Long-lasting Battery and Power Monitoring: Never worry about running out of power mid-game! The SW5 offers extended battery life and supports real-time monitoring of the battery levels for both earbuds and the charging case via the app, keeping you in control.

💡 Personalization and Upgrades: Customize your SW5 headphones with the app, where you can assign functions to touch controls, toggle the indicator light, and choose the language for voice prompts. Plus, with regular OTA updates, you'll always have access to the latest features.

 

 

15.Middle Rabbit SW5: Dual-Mode Earbuds, Ideal for Office Use

 The SW5 is a 2.4G and Bluetooth dual-mode earbud designed for office environments, providing a stable connection and an efficient work experience.

 

 

16.Middle Rabbit SW5 Earbuds Reset Guide | How to Properly Reset SW5 Earbuds

Step 1: Place the Earbuds in the Charging Case 

• Explain that you need to place the earbuds in the charging case and ensure the case lid is open.
• Demonstrate the process of placing the earbuds into the charging case.

 

Step 2: Press and Hold the Charging Case Button 

• Explain that with the earbuds in the charging case and the lid open, press and hold the button on the charging case for 3 seconds.
• Demonstrate the button operation and wait for the blue light on the charging case to flash three times, indicating a successful reset.

 

Step 3: Re-pair the Earbuds 

• Remind viewers that after resetting, they need to re-pair the earbuds. Open the charging case and go to the Bluetooth settings to reconnect the earbuds.
• Demonstrate how to find the SW5 earbuds in the Bluetooth settings on a phone and complete the pairing process.