Our products are stored in warehouses in the United States, Canada, Australia, Europe, Japan, the UAE, and China. Based on your address, we will ship from the nearest warehouse.

A: If you are located in regions where we have warehouses, including the United States, Canada, Australia, Europe, Japan, the UAE, and China, shipping usually takes 3-7 days.

A: We offer a 30-day no-questions-asked return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund.

A: To start a return, please contact our customer service team through the contact form on our website. They will provide you with the necessary information and guide you through the return process.

A: No, you won’t have to pay for return shipping. Our customer service team will provide you with a return label.

A: We take the security of your personal information very seriously. Our website uses industry-standard encryption technologies to protect your information during transmission. We also implement strict security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

A: If you have any questions or concerns, you can reach our customer support team by email at [vip@middlerabbit.com]. We will respond to your inquiry within 24 hours.